Frequently Asked Questions
Everything you need to know about your Divine experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and final sale items cannot be returned.
How do I find my correct size?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At The Divine Shop, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or ethically harvested silk.
Can I change or cancel my order?
To ensure fast delivery, we process orders immediately. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.