Returns & Exchanges
At The Divine Shop, we want you to feel as heavenly as you look; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All garments must be in their original condition, unworn and with tags attached, to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.